Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Smart Digital Asset S.r.l. ("Medika Web", "we", "us") collects, uses, and protects personal information when you visit medikaweb.com or contact us. We are the data controller under the EU GDPR and the "business" under the CCPA/CPRA.
1. Information we collect
- Information you provide: via contact form, we collect your name, email, practice type, and message.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
No advertising or analytics tracking cookies are used. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: website operation, security, and enquiry responses.
- Legal obligation: retain or disclose data as required by law.
4. Who we share data with
We use trusted processors acting on our instructions:
- Cloudflare, Inc. — hosting, CDN, and security.
- Resend (Plus Five Five, Inc.) — contact-form email delivery.
- Google LLC — web font delivery (Google Fonts).
- Cal.com, Inc. — appointment scheduling via booking calendar.
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
We operate from the EU and serve US clients; data may be processed in the EU/US with safeguards like SCCs.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
EU/EEA/UK residents: access, rectify, erase, restrict, object, or port data. Lodge complaints with local authorities.
8. Your rights (California — CCPA/CPRA)
California residents: know, delete, or correct data; opt out of "sale" or "sharing." We do not sell/share data. No discrimination for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we reply within legally required timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com